Client communication for veterinary practice managers - dvm360
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Client communication for managers
Source: FIRSTLINE

Pet insurance: Ensure that they're insured

August 1, 2010

Veterinary clients with pet insurance are willing to spend more to care for their pets.

Source: FIRSTLINE

Chew the fat: Team members on pet obesity

August 1, 2010

When "big-boned" doesn't cover a pet's condition anymore, veterinary team members say conversations about pet obesity are important ... but not with every client.

Source: FIRSTLINE

3 reasons clients don't comply

July 1, 2010

Do you feel frustrated when clients ignore your recommendations? You're not alone. Use these tools to remove the common barriers that keep clients from following through.

Source: DVM360 MAGAZINE

Client communication: The games we play

July 1, 2010

Last Thursday morning found me busily engaged in an animal hospital game I call "Where's the Lump?" Mrs. Carbuncle rus

Source: VETERINARY ECONOMICS

Ease the pressure in the exam room when communicating with clients

July 1, 2010

Be persuasive, but don't push too hard. Otherwise, you run the risk of driving your clients away.

Source: VETERINARY ECONOMICS

Help your clients decide on a pet insurance policy

July 1, 2010

Get the real scoop on pet insurance providers before you recommend one.

Source: VETERINARY ECONOMICS

The hidden danger in today's pet treats: Sugar

June 21, 2010

Pet obesity is a growing epidemic, and many pet treats contain ingredients that contribute to the problem.

Source: FIRSTLINE

Tools for celebrating June as Adopt-A-Cat Month

June 3, 2010

Celebrate Adopt-A-Cat Month by downloading materials to help promote cat adoption and feline health care.

Source: VETERINARY ECONOMICS

Lead by following up with phone calls to clients

June 1, 2010

Checking up on your patients can strengthen your bond between with clients—and keep your patients healthy.

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