Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: FIRSTLINE

Dress for success

August 1, 2012

While you're not what you wear, wearing the right clothes may make the difference in achieving career success and veterinary client compliance. Use your appearance to demonstrate you're a trustworthy source to help educate pet owners.

Source: FIRSTLINE

Help clients plan for care

August 1, 2012

Just as prevention is key to heading off serious medical problems, early attention and planning for the cost of pet care can help keep veterinary clients' wallets healthier.

Source: FIRSTLINE

Put parasites in their place

August 1, 2012

Keep the creepy crawlies off furred friends—and their people—with these veterinary tips for education and effective prevention.

Source: VETERINARY ECONOMICS

New and improved client handout section on dvm360.com

July 11, 2012

We've changed things up a bit to make our veterinary client handouts easier to find and use.

Source: DVM360 MAGAZINE

5 steps for ditching veterinary clients

June 1, 2012

Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!

Source: VETERINARY ECONOMICS

Extinguish negative veterinary practice reviews

June 1, 2012

Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients—if you take the right approach.

Source: VETERINARY ECONOMICS

Help them heal with books

May 1, 2012

Give a book to help your veterinary clients cope with the loss of a pet.

Source: FIRSTLINE

Celebrate the gift of health

May 1, 2012

Help pets and make clients happy with custom gift certificates for veterinary services.

Source: VETERINARY ECONOMICS

Ice cream cure-all

May 1, 2012

Give your veterinary clients' kids a treat.

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