Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: VETERINARY ECONOMICS

Dr. Marty Becker: How to treat clients like they're #1

May 6, 2011

'America's Veterinarian' addresses attendees during the CVC in Washington, D.C.

Source: VETERINARY ECONOMICS

Running into great service

April 1, 2011

A trip to buy shoes demonstrates the meaning of value ... in retail and in veterinary practice.

Source: FIRSTLINE

3 ways to help cash-strapped clients

April 1, 2011

Your patients didn't cause the recession, and they're not responsible for your clients' money woes. But they still need essential veterinary care. It's up to you to help your clients figure out how to pay for these services̬and sometimes that means thinking outside the box.

Source: VETERINARY ECONOMICS

Why gift cards are better than cash

February 1, 2011

Looking for an easy way to lure in new clients? Here's a small token of appreciation that shows off your practice.

Source: VETERINARY ECONOMICS

4 ways to bond clients to your emergency or specialty practice

January 5, 2011

Veterinarians in the emergency room and cancer wards can bond with clients, too. Find the warm and fuzzies in any hospital.

Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: FIRSTLINE

A thank-you gift they'll come back for

December 1, 2010

Entice clients to return to your practice by offering this gift.

Source: DVM360 MAGAZINE

Top 10 pet-friendly cities named

October 21, 2010

Portland, Ore., tops the list of Best Places to Live with Pets, according to a new report from Livability.com.

Source: FIRSTLINE

Participate in an online survey to decrease pet obesity

October 12, 2010

Celebrate National Pet Obesity Awareness Day by finishing a short survey.

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