Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: VETERINARY ECONOMICS

4 ways to bond clients to your emergency or specialty practice

January 5, 2011

Veterinarians in the emergency room and cancer wards can bond with clients, too. Find the warm and fuzzies in any hospital.

Source: FIRSTLINE

A thank-you gift they'll come back for

December 1, 2010

Entice clients to return to your practice by offering this gift.

Source: FIRSTLINE

Send a card to show you care

December 1, 2010

Thank referrals with a pet identification card.

Source: DVM360 MAGAZINE

Top 10 pet-friendly cities named

October 21, 2010

Portland, Ore., tops the list of Best Places to Live with Pets, according to a new report from Livability.com.

Source: FIRSTLINE

Participate in an online survey to decrease pet obesity

October 12, 2010

Celebrate National Pet Obesity Awareness Day by finishing a short survey.

Source: VETERINARY ECONOMICS

Mark the date for clients to keep them coming back

October 1, 2010

Use calendar cards to help veterinary clients stay on schedule.

Source: FIRSTLINE

7 weird client requests

October 1, 2010

Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.

Source: FIRSTLINE

Help clients remember their furry friends

October 1, 2010

Help clients remember their furry friends

Source: FIRSTLINE

Where clients get their dogs says a lot about them

September 2, 2010

People who get their pooches from pet stores don't always think things through, experts say.

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