Client communication for veterinary technicians. - dvm360
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Client communication for techs
Source: VETERINARY ECONOMICS

Have a heart: Focus on veterinary cardiac medicine

September 1, 2011

Don't wait until it becomes a more serious problem. Start educating your clients about heart disease today.

Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: FIRSTLINE

8 keys for calming cranky clients

June 1, 2011

8 keys for calming cranky clients

Source: dvm360

How to encourage client visits at your practice

May 12, 2011

In this video interview with dvm360 Content Director Marnette Falley, Dr. Marty Becker talks about one step he thinks he and his colleagues can take to help curb the drop in client visits.

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: VETERINARY ECONOMICS

9 ways to make your phone system work for you

April 20, 2011

Follow these tips to keep clients happy when they call your practice.

Source: FIRSTLINE

Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

Source: FIRSTLINE

6 heated situations: Say this, not that

April 1, 2011

Is conflict leaving you hot under the collar when you need to be cool as a cucumber? Put those feelings on ice to extinguish the flames.

Source: FIRSTLINE

10 steps to help clients prevent zoonotic diseases

April 1, 2011

Share this list with clients at your veterinary practice to help keep their pets healthy and parasite-free.

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