Client relations for equine veterinarians - dvm360
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Equine client relations
Source: VETERINARY ECONOMICS

The worst client ever

September 1, 2007

You know those horse owners who ruin an otherwise great day? Well, shape 'em up—or ship 'em out.

Source: VETERINARY ECONOMICS

Come-from-behind communication

June 1, 2007

Are your conversational skills lagging in the stretch? Use these tips to pull ahead by overcoming problems and winning clients' respect.

Source: VETERINARY ECONOMICS

Collecting cash and keeping clients

September 1, 2006

Getting paid for your services and staying in clients' good graces don't have to be mutually exclusive goals. Try these tips to collect fees quickly and with grace.

Source: VETERINARY ECONOMICS

If you market, they will come

July 1, 2006

The key to attracting a crowd: Knowing what your clients want and raising your level of service to meet their needs. Then you can tap marketing tactics to spread the word.

Source: VETERINARY ECONOMICS

Options for your marketing plan

July 1, 2006

After researching your customers, you'll be ready to set a marketing plan that fits your practice's needs

Source: VETERINARY ECONOMICS

How do you wow 'em?

May 1, 2006

Treat your clients better than their own doctor does. And keep in mind, it's small investments in service that make the difference.

Source: VETERINARY ECONOMICS

The road ahead: staying put

April 1, 2006

Changes in horse owners' expectations clear a path for better working conditions?and may let you dedicate more time to your patients.

Source: VETERINARY ECONOMICS

10 ways to avoid a lawsuit

April 1, 2006

Making sure you're on the same page with clients is the best way to avoid malpractice claims. Use these strategies to refine your approach and avoid potential trouble spots.

Source: VETERINARY ECONOMICS

Campaign encourages twice-a-year equine exams

February 1, 2006

A new campaign launched by the American Association of Equine Practitioners and Fort Dodge Animal Health aims to let owners know their horses should get exams twice a year—in the spring and fall.

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