Client communication for veterinary practice managers - dvm360
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Client communication for managers
Source: VETERINARY ECONOMICS

Posts and tweets about ticks

June 14, 2012

Use your social media network to raise awareness about the pet health issues related to ticks with these tweets and posts. (Sponsored by Merck Animal Health)

Source: VETERINARY ECONOMICS

Posts and tweets about dental care

June 13, 2012

Use these Facebook posts and tweets to raise pet owners awareness about their pets' dental needs.

Source: VETERINARY ECONOMICS

Posts and tweets about fleas

June 11, 2012

Use your social media network to raise awareness about the importance of flea control with these tweets and posts. (Sponsored by Merck Animal Health)

Source: FIRSTLINE

Keep out! How veterinary clients block you

June 1, 2012

Learn how to reach out when clients put up "stay away" or "back off" signs—and get to the root of the pet's problem.

Source: FIRSTLINE

When veterinary clients say "No!"

June 1, 2012

When we offer pet insurance or third-party payment plans, some clients are quick to turn us down. What are we doing wrong?

Source: FIRSTLINE

Conquer vaccination concerns in veterinary practice

May 1, 2012

Be prepared when clients ask about the number of vaccines their pets receive.

Source: FIRSTLINE

4 tips for a smooth referral

May 1, 2012

Sometimes you must send veterinary clients to a specialty or referral practice to make sure their pets get the care they need. Team members can smooth this potentially stressful process with a few simple steps.

Source: VETERINARY ECONOMICS

How to get your Facebook fans to stop ignoring your veterinary practice's posts

April 25, 2012

If the engagement among your veterinary practice's Facebook fans has dropped off, an algorithm may be to blame.

Source: FIRSTLINE

Keep listening but start watching your veterinary clients

April 23, 2012

Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.

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