Training and motivation strategies for veterinary practice managers - dvm360
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Training and motivation
Source: FIRSTLINE

Special report from NAVC: Update on NAVTA's veterinary assistant certification

January 18, 2011

The first NAVTA-approved veterinary assistant examination will be administered this spring.

Source: FIRSTLINE

Veterinary managers: How to handle backlash from a no-gossip policy

January 1, 2011

Use this sample script to prepare veterinary team members who report policy violations on how to handle confrontations.

Source: FIRSTLINE

3 steps to end veterinary gossip

January 1, 2011

Here's how you can establish a no-gossip policy at your veterinary practice today.

Source: FIRSTLINE

Sample script: How to shut down a gossip

January 1, 2011

Use this sample script to help team members comply with a no-gossip policy.

Source: FIRSTLINE

How to eliminate gossip in your veterinary practice

January 1, 2011

Everything you need—policies, sample scripts, advice—on how to establish a no-gossip policy at your veterinary practice.

Source: FIRSTLINE

A clinical board game for the whole team

December 1, 2010

Bust out this board game at your next team meeting to improve patient care.

Source: VETERINARY ECONOMICS

Motivate employees with a practice bill of rights

December 1, 2010

Empower and inspire your veterinary practice's employees with a bill of rights for your team members.

Source: VETERINARY ECONOMICS

Teach team members to referee themselves

December 1, 2010

Give practice employees the tools to resolve problems on their own. Here's how.

Source: FIRSTLINE

Ask Shawn: Snuffing out smoke breaks

December 1, 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

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