Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: VETERINARY MEDICINE

Client handout: Chronic intestinal disease in cats

January 1, 2014

Help clients understand the importance of investigating frequent vomiting and hairballs in cats by downloading this free handout.

Source: dvm360

Your team in 2014 toolkit

January 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to keep your veterinary team members performing at their best this year.

Source: VETERINARY ECONOMICS

Empower pet owners as a veterinary team member

December 19, 2013

Give clients options and educate them so they feel in control of their pets' care.

Source: dvm360

The life stages toolkit

December 1, 2013

This toolkit delivers team training, client handouts, exam room education strategies and more, all designed to make it as easy as possible to discuss life stage veterinary care with clients. (With an educational grant provided by Sogeval)

Source: dvm360

Life stages: The next step

December 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss veterinary care for pets of all ages with clients.

Source: VETERINARY MEDICINE

10 easy steps for housetraining a dog

November 26, 2013

This handout gives pet owners tips to successfully train their dog to eliminate in an acceptable location.

Source: VETERINARY ECONOMICS

Customized veterinary care for all life stages

November 26, 2013

Create a list of services for pet life stage kits based on your practice care recommendations, and help clients see where their pet fits in.

Source: VETERINARY ECONOMICS

A spoonful of service makes the veterinary clients come 'round

November 1, 2013

Use these tips to provide that sweet service and smooth out payment and compliance problems before they pop up.

Source: dvm360

The feline care toolkit

November 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)

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