Client communication for veterinary practice managers - dvm360
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Client communication for managers
Source: FIRSTLINE

The VHMA Files: Simple steps to avoid legal storms in veterinary practice

January 1, 2014

Help avoid lawsuits by practicing good communication.

Source: VETERINARY ECONOMICS

Plan your attack on pet obesity—veterinary patients' lives depend on it

January 1, 2014

Use these suggestions to be proactive about your practice's methods to combat the perils of pet obesity.

Source: DVM360 MAGAZINE

A veterinarian's interview with an eminent inventor

January 1, 2014

Sure, phones are convenient—if you consider a 3 a.m. "emergency" call on Christmas Eve convenient.

Source: VETERINARY ECONOMICS

Veterinary clients' biggest doctor complaints revealed

January 1, 2014

Knowing what makes clients tick can help you resolve compliance issues at your veterinary practice.

Source: VETERINARY ECONOMICS

3 tips for veterinary callback success

December 18, 2013

Follow-up phone calls show clients you care and are crucial to building trust.

Source: DVM360 MAGAZINE

Zoetis Pet Wellness Report designed to boost preventive care, engage clients

December 4, 2013

Tool combines veterinary health risk assessment and laboratory screening results.

Source: VETERINARY ECONOMICS

Posts and tweets about inappropriate elimination

December 2, 2013

Send out these social media posts to help clients and save pets from relinquishment.

Source: DVM360 MAGAZINE

Unwanted kitten distribution and other absurd veterinary client accusations

December 1, 2013

Dropping off kittens in the cover of darkness, dreaming up diabetes in a dog, changing the weather...yup, it's all in a day's work at a veterinary clinic.

Source: FIRSTLINE

Defuse allergy conversations with disgruntled pet owners

December 1, 2013

Allergic pets can be ticking time bombs. And seeing their precious pets suffer can light the fuse on clients' tempers. Here's how to halt the explosion.

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