Veterinary personnel solutions that work when things go wrong. - dvm360
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Discipline
Source: DVM360 MAGAZINE

Be vigilant with controlled veterinary drugs

May 1, 2013

Substance abuse can easily run rampant in a veterinary clinic environment. Make sure you—and your practice—are protected.

Source: FIRSTLINE

Ask Shawn: Shine light on a moonlighter

May 1, 2013

For the past few years, our veterinary practice's kennel business has been declining. I recently learned that an employee pet-sits for clients on the side. The other day a client approached me in an exam room asking if I was the employee who offered pet sitting. When I told him we board pets at the clinic, he said, "Oh dear, I hope I don't get someone in trouble." In fact, the moonlighting employee gave him a tour of our kennel just last week. I realize some people want a more personal approach, but the fact that the pet sitting is a secret going on behind the owner's back bothers me. Help! —Blindsided by boarding

Source: FIRSTLINE

My veterinary team looks shabby, not chic

April 1, 2013

I'm a practice manager at a hospital where several team members, including a doctor, come to work looking like they just rolled out of bed. When I hired all of these people I went over the dress code, which includes professional attire, clean scrubs, doctors in white coats, and neat hair. I want our practice to present a well-put-together, professional appearance. Our clients are judging us from the minute they walk in the front door. I've addressed workplace attire at staff meetings and in the employee handbook, but it doesn't seem to stick. What's the next step?—Dressed for Success

Source: VETERINARY ECONOMICS

Knock out the negativity in veterinary practice

April 1, 2013

Nip staff negativity in the bud before it takes over your practice.

Source: VETERINARY ECONOMICS

Dissing the dress code in veterinary practice

March 1, 2013

Dress codes are in place for a reason. Keep your employees' work attire appropriate with these helpful tips from Shawn McVey.

Source: VETERINARY ECONOMICS

Too much gossiping?

February 1, 2013

Get less chatter and more productivity out of your veterinary team.

Source: DVM360 MAGAZINE

How veterinary practice owners are like Japanese warlords

February 1, 2013

Defending your veterinary business against chaos is your paramount mission.

Source: VETERINARY ECONOMICS

Taming a talented, but contentious super-tech

January 9, 2013

She's a valuable clinical asset to your veterinary team, but is her toxic energy really worth keeping around?

Source: VETERINARY ECONOMICS

When bickering gets out of hand

January 1, 2013

Keep veterinary team drama at bay with some simple tips from Shawn McVey.

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