Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: dvm360

Life stages: The next step

December 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss veterinary care for pets of all ages with clients.

Source: dvm360

The life stages toolkit

December 1, 2013

This toolkit delivers team training, client handouts, exam room education strategies and more, all designed to make it as easy as possible to discuss life stage veterinary care with clients. (With an educational grant provided by Sogeval)

Source: VETERINARY MEDICINE

10 easy steps for housetraining a dog

November 26, 2013

This handout gives pet owners tips to successfully train their dog to eliminate in an acceptable location.

Source: VETERINARY ECONOMICS

Customized veterinary care for all life stages

November 26, 2013

Create a list of services for pet life stage kits based on your practice care recommendations, and help clients see where their pet fits in.

Source: dvm360

Feline care: The next step

November 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss feline care and wellness with clients.

Source: dvm360

The feline care toolkit

November 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)

Source: VETERINARY ECONOMICS

A spoonful of service makes the veterinary clients come 'round

November 1, 2013

Use these tips to provide that sweet service and smooth out payment and compliance problems before they pop up.

Source: VETERINARY ECONOMICS

Stress the importance of senior pet care to veterinary clients

November 1, 2013

Use these client handouts to help clients understand the importance of wellness exams and preventive diagnostics in senior dogs and cats.

Source: VETERINARY ECONOMICS

Make the carrier a cat's friend, not a foe

November 1, 2013

Cats are inherently wary of carriers—but have clients with fickle felines watch these videos from the CATalyst Council and you might start seeing more cats in your practice.

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