Source: DVM360 MAGAZINE
July 23, 2009
Washington -- As the deadline nears to implement Federal Trade Commission's Identity Theft rules, federal agencies issued a set of frequently asked questions to help affected businesses, such as veterinary practices, comply.
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Source: FIRSTLINE
July 8, 2009
By:
Mark Opperman, CVPM
You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.
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Source: DVM360 MAGAZINE
July 1, 2009
By:
Rachael Whitcomb
Philadelphia — The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.
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Source: FIRSTLINE
June 29, 2009
By:
Sheila Grosdidier, BS, RVT
Team members are already texting and downloading forms, so why not put this technology to use in practice?
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Source: FIRSTLINE
June 19, 2009
By:
Gina Toman, RVT
Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.
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Source: FIRSTLINE
April 24, 2009
New law affects veterinary teams.
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Source: FIRSTLINE
April 1, 2009
Forms to make record-keeping easier.
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Source: FIRSTLINE
March 2, 2009
Here's a tip: Hold a scavenger hunt for your practice's hard-to-locate items. That way, every employee will know where to look when asked for an "obscure" object.
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Source: FIRSTLINE
February 1, 2009
By:
Sheila Grosdidier, BS, RVT
Regardless of whether you're the owner or the receptionist, these 5 tips will help you turn turmoil into tranquility—and foster loyal clients.
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