Advice for veterinary team members - dvm360
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Source: FIRSTLINE

Your role with referrals

September 1, 2009

What can team members do to help veterinarians as they refer more cases?

Source: FIRSTLINE

Video blog: Online client forms

August 19, 2009

Posting client forms online saves pet owners' time and yours.

Source: FIRSTLINE

Scheduling: A front-desk tactic for efficiency

August 14, 2009

Receptionists can play a part in preventing too much overtime and too much downtime.

Source: FIRSTLINE

Duty bound: What do team members do?

August 1, 2009

Find out your primary job responsibilities by position.

Source: DVM360 MAGAZINE

FTC delays implementation of Red Flags rule until Nov. 1

July 29, 2009

Washington -- The Federal Trade Commission (FTC) again delayed implementation of its new rules to fight identity theft. The enforcement date for the controversial Red Flags rule is now Nov. 1, 2009, the agency reports today in a prepared statement.

Source: DVM360 MAGAZINE

Identity theft rules deadline looms

July 23, 2009

Washington -- As the deadline nears to implement Federal Trade Commission's Identity Theft rules, federal agencies issued a set of frequently asked questions to help affected businesses, such as veterinary practices, comply.

Source: FIRSTLINE

Being micromanaged? Here's Mark Opperman's advice

July 8, 2009

You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.

Source: DVM360 MAGAZINE

A dog day afternoon

July 1, 2009

Philadelphia — The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.

Source: FIRSTLINE

Need to save time? Here are two easy ideas

June 29, 2009

Team members are already texting and downloading forms, so why not put this technology to use in practice?

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