Veterinary personnel solutions that work when things go wrong. - dvm360
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Source: FIRSTLINE

Facebook foibles in a veterinary practice

November 1, 2012

One of the technicians at our practice has made friends with a lot of the practice's clients on Facebook. The problem is, sometimes she posts personal comments about her politics and her activities that make me uncomfortable. As the practice manager, should I say anything?

Source: DVM360 MAGAZINE

Ethical dilemma: Dealing with an associate veterinarian's addiction

August 1, 2012

Balancing the well-being of a veterinary practice against a longtime employee's deception creates an ethical dilemma for one practice owner.

Source: FIRSTLINE

Ask Shawn: How can we stop bathroom break abuse in our veterinary clinic?

May 1, 2012

Our assigned office call technician takes frequent, long restroom breaks. How should I approach this topic with the employee?

Source: VETERINARY ECONOMICS

Can this veterinary practice be saved?

February 1, 2012

A few months ago, this husband-and-wife practice owner team was at a crossroads. Not sure whether to persevere or give up on their recently purchased veterinary practice—and completely out of ideas—they called Veterinary Economics for help. This is their story.

Source: VETERINARY ECONOMICS

6 ways to fight the veterinary competition—without fighting

November 1, 2011

Take a deep breath, hang up the gloves, and take a good look at these tips. They'll help you handle interclinic aggression without stooping to your competitor's level.

Source: FIRSTLINE

Ask Shawn: Dealing with a smoking veterinarian

November 1, 2011

Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?

Source: FIRSTLINE

How to eliminate gossip in your veterinary practice

January 1, 2011

Everything you need—policies, sample scripts, advice—on how to establish a no-gossip policy at your veterinary practice.

Source: VETERINARY ECONOMICS

Motivate employees with a practice bill of rights

December 1, 2010

Empower and inspire your veterinary practice's employees with a bill of rights for your team members.

Source: FIRSTLINE

Ask Shawn: Snuffing out smoke breaks

December 1, 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

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