Communicate effectively with your team, the veterinarian, and with your clients - dvm360
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Communication strategies for managers
Source: DVM360 MAGAZINE

Why this veterinarian is not on Facebook

July 1, 2013

As tempting as it is to interact with old friends, I'm not sure being 'friends' with my veterinary staff on Facebook is a good idea.

Source: DVM360 MAGAZINE

Use the right words when discussing payment options with veterinary clients

June 19, 2013

New video series tackles tough talk.

Source: VETERINARY ECONOMICS

Posts and tweets about vaccines

March 1, 2013

Use your social media network to educate clients and raise awareness about pet vaccines with these tweets and posts.

Source: DVM360 MAGAZINE

Being friendly vs. being a friend to veterinary clients

February 1, 2013

Clients expect you to be professional—so be careful about blurring the line.

Source: DVM360 MAGAZINE

You say tomato: Veterinary vocabulary makes all the difference in client communication

November 1, 2012

Do veterinarians know what they're really saying with the words they choose?

Source: FIRSTLINE

Ask Shawn: Dissed by our veterinarian

September 1, 2012

Our veterinarian constantly picks on everything we do at work. Help!

Source: FIRSTLINE

Do more, earn more

August 1, 2012

Ready for a raise? Consider these six surefire steps to increase your value to your veterinary practice.

Source: VETERINARY ECONOMICS

3 tips to surviving in a family-owned veterinary practice

June 8, 2012

Somebody else's mom or dad, husband or wife, or son or daughter. It?s easy to feel on the outside when you have a front-row seat to personal relationships in the veterinary workplace. Use this advice from Firstline board member Shawn McVey to navigate tricky waters with style.

Source: DVM360 MAGAZINE

Clients are not your friends

August 1, 2011

Friends and family bring a lot of great things to our personal lives, but they also bring stress.

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