Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: VETERINARY MEDICINE

Are E-collars a cure for motion sickness?

November 1, 2013

Keep pet motion sickness in check with the help of an Elizabethan collar.

Source: dvm360

Pain prevention: The next step

October 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss pain prevention with clients.

Source: FIRSTLINE

Tips to help cat owners avoid declaws

September 25, 2013

Encourage clients to try behavior modification to deal with a scratching kitten.

Source: FIRSTLINE

How to work in your veterinary clinic after losing a beloved pet

September 1, 2013

Q: Six months ago I lost my beloved pet. Over the past several weeks I've been struggling to deal with the sad parts of my job. I can work a double shift and deal with angry clients, but I still can't room a euthanasia appointment. It seems like I'm always on the verge of tears.

Source: dvm360

Heartworm disease: The next step

September 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss heartworm disease with clients and promote year-round prevention in dogs and cats.

Source: dvm360

The heartworm toolkit

September 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Zoetis)

Source: FIRSTLINE

3 tips to better dental care at your veterinary clinic

September 1, 2013

Want more tips from Patricia March, RVT, VTS (Dentistry)? See March speak at CVC San Diego.

Source: DVM360 MAGAZINE

Assistance Dog Week highlights workplace challenges for people with disabilities

August 5, 2013

Initiative aims to increase employment and familiarize employers with the role of assistance animals.

Source: dvm360

The physical exam toolkit

August 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to promote preventive care and stress the importance of physical exams to pet owners. (With an educational grant provided by Veterinary Pet Insurance)

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