Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: FIRSTLINE

Ease the strain of chronic illness for veterinary clients

June 1, 2012

The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road.

Source: VETERINARY ECONOMICS

Extinguish negative veterinary practice reviews

June 1, 2012

Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients—if you take the right approach.

Source: DVM360 MAGAZINE

5 steps for ditching veterinary clients

June 1, 2012

Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!

Source: FIRSTLINE

Make testing a no-brainer

May 1, 2012

General and referral veterinary practices can work together

Source: FIRSTLINE

Keep listening but start watching your veterinary clients

April 23, 2012

Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.

Source: FIRSTLINE

8 free valentines for veterinary clients

February 3, 2012

Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.

Source: IAMS NUTRITION INSIDER FOR THE VETERINARY TEAM

For the Veterinary Team: Introducing Iams Senior Plus Formulas (sponsored by Iams)

December 1, 2011

New Iams Senior Plus diets are specially formulated to address the needs of older pets.

Source: IAMS NUTRITION INSIDER FOR THE VETERINARY TEAM

Beyond the Adult Lifestage — Your Team's Role in Optimal Nutrition for Mature Adult and Senior Pets (sponsored by Iams)

December 1, 2011

Veterinarians are in the best position to evaluate the nutrient needs of their aging patients and to provide owners with guidance about optimal nutritional support and proper food selection.

Source: FIRSTLINE

Odor-free pet fecals to go

November 1, 2011

Personalize cups.

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