Client communication for veterinary technicians. - dvm360
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Client communication for techs
Source: FIRSTLINE

Tips to help cat owners avoid declaws

September 25, 2013

Encourage clients to try behavior modification to deal with a scratching kitten.

Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: FIRSTLINE

Sample script: Talk to veterinary clients about online pharmacies and home delivery

September 1, 2013

Use this script to talk to veterinary clients about the advantages of ditching online pharmacies.

Source: dvm360

Heartworm disease: The next step

September 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss heartworm disease with clients and promote year-round prevention in dogs and cats.

Source: FIRSTLINE

3 tips to better dental care at your veterinary clinic

September 1, 2013

Want more tips from Patricia March, RVT, VTS (Dentistry)? See March speak at CVC San Diego.

Source: dvm360

The heartworm toolkit

September 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Zoetis)

Source: FIRSTLINE

Identify and handle out-of-control veterinary clients

September 1, 2013

Protect yourself, coworkers and clients with these simple steps.

Source: VETERINARY ECONOMICS

Tips for a great cocktail party (and a winning veterinary practice Facebook page)

August 25, 2013

At CVC Kansas City, Dr. Andy Roark shared with a packed room his top tips to host a fantastic cocktail party ... and of course, the same rules apply for your veterinary hospital's Facebook page.

Source: VETERINARY ECONOMICS

Talk through dermatology dilemmas

August 2, 2013

Make sure your conversations with veterinary clients about chronic skin conditions are more than just skin deep.

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