Educating pet owners about critical veterinary care - dvm360
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Client education for managers
Source: VETERINARY ECONOMICS

Thinking about pets provides the same boost as thinking about friends

July 29, 2011

New research points to major psychological benefits among pet owners.

Source: VETERINARY ECONOMICS

Why cats hate your veterinary practice—and how to win back their love

July 1, 2011

For those of you keeping score at home, cats are winning the standoff with veterinarians. Here's how to get cats out of combat mode and into your clinic.

Source: VETERINARY ECONOMICS

Start campaigning for your feline veterinary patients

July 1, 2011

Kick off a kitty crusade to get cats into your clinic.

Source: VETERINARY ECONOMICS

Q&A: Make your veterinary clients a match

July 1, 2011

Q: How can I find the perfect pet for my client's lifestyle?

Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: FIRSTLINE

8 keys for calming cranky clients

June 1, 2011

8 keys for calming cranky clients

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

Generic drugs: The benefits and challenges

May 1, 2011

Knowing about the drugs your veterinary practice uses is becoming increasingly important as new products emerge and clients become more aware of options. Here's how to educate—and bond—with your clients using your drug expertise.

Source: FIRSTLINE

Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

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