Source: VETERINARY ECONOMICS
March 1, 2012
By:
Jeff Rothstein, DVM, MBA
It's tempting to slash your CE budget during lean times—don't do it. In fact, consider sendng the whole team.
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Source: VETERINARY ECONOMICS
February 1, 2012
By:
Portia Stewart
A few months ago, this husband-and-wife practice owner team was at a crossroads. Not sure whether to persevere or give up on their recently purchased veterinary practice—and completely out of ideas—they called Veterinary Economics for help. This is their story.
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Source: VETERINARY ECONOMICS
January 10, 2012
Share this handout with your team and cure staff boredom forever.
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Source: VETERINARY ECONOMICS
January 1, 2012
Clients don't come to those who wait. Have your veterinary team members tackle these tasks on the slow days and soon they'll have more than enough to do.
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Source: FIRSTLINE
November 15, 2011
Does your job at the veterinary clinic wear you down? If so, you're not alone.
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Source: FIRSTLINE
November 11, 2011
Sometimes a simple thank you is enough. When a situation calls for a little more, you can try this quick list of ideas:
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Source: VETERINARY ECONOMICS
November 1, 2011
By:
Andrew Roark, DVM, MS
Take a deep breath, hang up the gloves, and take a good look at these tips. They'll help you handle interclinic aggression without stooping to your competitor's level.
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Source: FIRSTLINE
November 1, 2011
By:
Portia Stewart
Give compliments to show your true appreciation.
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Source: FIRSTLINE
November 1, 2011
As much as I want to blame the pharmacist for the terrible customer service, I don't—I blame her manager for not giving enough positive feedback.
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