Source: FIRSTLINE
November 30, 2009
You don't have to be friends, but you do need to be friendly at work.
|
Source: VETERINARY ECONOMICS
October 23, 2009
Dr. Nan Boss offers advice for communicating effectively with team members.
|
Source: FIRSTLINE
September 1, 2009
The Web offers all sorts of new ways to reach out and touch your clients. But are all of these new technologies boons or boondoggles for your practice? They can be useful, says Dr. Ernest Ward Jr., owner of Seaside Animal Care in Calabash, N.C., if used with care.
|
Source: FIRSTLINE
August 1, 2009
Who's more compliant: team members or clients?
|
Source: FIRSTLINE
August 1, 2009
When team members look to each other for juicy stories, one of three situations is occurring. Are these circumstances happening at your practice?
|
Source: FIRSTLINE
August 1, 2009
You talk to clients daily about the importance of complying, but do you follow your own advice? It's time to reflect on your recommendations.
|
Source: FIRSTLINE
August 1, 2009
Team members don't know what to say to educate clients about feline heartworms.
|
Source: FIRSTLINE
July 8, 2009
By:
Mark Opperman, CVPM
You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.
|
Source: DVM360 MAGAZINE
July 1, 2009
By:
Rachael Whitcomb
Philadelphia — The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.
|
|
