Communicate effectively with your team, the veterinarian, and with your clients - dvm360
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Communication strategies for managers
Source: VETERINARY ECONOMICS

3 tips to surviving in a family-owned veterinary practice

June 8, 2012

Somebody else's mom or dad, husband or wife, or son or daughter. It?s easy to feel on the outside when you have a front-row seat to personal relationships in the veterinary workplace. Use this advice from Firstline board member Shawn McVey to navigate tricky waters with style.

Source: DVM360 MAGAZINE

Clients are not your friends

August 1, 2011

Friends and family bring a lot of great things to our personal lives, but they also bring stress.

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

Q&A: How should I deal with a veterinary boss that shouts and curses at me?

May 1, 2011

No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.

Source: dvm360

A day in the life of a zoo veterinarian

April 15, 2011

Ever wondered what it's like to work at a zoo? For one day, the dvm360 editors accompanied the veterinarian at the Kansas City Zoo and his team while they anesthetized a 5-year-old lioness named Zuri for a wellness exam.

Source: FIRSTLINE

Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

Source: DVM360 MAGAZINE

Be a good gossip: Part 1

April 1, 2011

Not all gossip is bad. In fact, some can be beneficial both to you and your veterinary practice

Source: FIRSTLINE

6 heated situations: Say this, not that

April 1, 2011

Is conflict leaving you hot under the collar when you need to be cool as a cucumber? Put those feelings on ice to extinguish the flames.

Source: VETERINARY ECONOMICS

BizQuiz: Should I share this gossip?

March 16, 2011

Gossip can strengthen relationships at your veterinary practice ... or tear them apart. Do you know when to talk and when to stay silent?

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