Making recommendations for veterinary care - dvm360
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Source: FIRSTLINE

5 top client questions answered

January 1, 2010
By: Michelle Hainer

The barrage of queries can be head spinning. Keep your responses straight by following this advice.

Source: VETERINARY ECONOMICS

How to respond to client fears about feline diabetes

November 1, 2009

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Source: FIRSTLINE

Firstline Live 2009: The psychology of phone shoppers

August 30, 2009

Understanding the brain's inner-workings will help you convert potential clients into perpetual ones.

Source: FIRSTLINE

All about microchipping

July 2, 2009

Use this client education form to answer clients' questions about microchips.

Source: FIRSTLINE

Fliers: Junior and senior wellness testing

July 2, 2009

These junior and senior wellness testing fliers promote your services to pet owners.

Source: FIRSTLINE

Teach clients about canine weight loss

July 2, 2009

Give this form to clients with overweight dogs to help them understand the ins and outs of weight loss.

Source: FIRSTLINE

Client handout: Important reasons to spay or neuter your pet

July 2, 2009

Use this form to educate clients and encourage them to spay or neuter their pet.

Source: FIRSTLINE

Teach clients about feline weight loss

July 2, 2009

Give this form to clients with overweight cats to help them understand the ins and outs of weight loss.

Source: FIRSTLINE

Dog weight check-in form

July 2, 2009

Use this form to help clients stay on track with their dog's weight-loss program.

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