Making recommendations for veterinary care - dvm360
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Client compliance for techs
Source: FIRSTLINE

Sample script: Take the sting out of allergy talks

April 1, 2010

Use these tips to communicate with clients about itching.

Source: FIRSTLINE

Start your own "Biggest Loser" program

April 1, 2010

Use the TV weight-loss show to inspire clients.

Source: FIRSTLINE

5 top client questions answered

January 1, 2010

The barrage of queries can be head spinning. Keep your responses straight by following this advice.

Source: VETERINARY ECONOMICS

How to respond to client fears about feline diabetes

November 1, 2009

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Source: FIRSTLINE

Firstline Live 2009: The psychology of phone shoppers

August 30, 2009

Understanding the brain's inner-workings will help you convert potential clients into perpetual ones.

Source: FIRSTLINE

Cat weight check-in form

July 2, 2009

Use this form to help clients stay on track with their cat's weight-loss program.

Source: FIRSTLINE

Client handout: Important reasons to spay or neuter your pet

July 2, 2009

Use this form to educate clients and encourage them to spay or neuter their pet.

Source: FIRSTLINE

Dog weight check-in form

July 2, 2009

Use this form to help clients stay on track with their dog's weight-loss program.

Source: FIRSTLINE

Teach clients about canine weight loss

July 2, 2009

Give this form to clients with overweight dogs to help them understand the ins and outs of weight loss.

Untitled Document veterinary_forms
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