Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: dvm360

The senior care toolkit

May 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain senior healthcare and wellness to pet owners. (With an educational grant provided by Vétoquinol)

Source: FIRSTLINE

Dental Corner: A Boxer with Gingival Hyperplasia

April 1, 2013

A veterinary team tames excessive gingival tissue in a boxer.

Source: dvm360

Vaccinations: The next step

April 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to promote pet wellness and stress the value of vaccinations.

Source: dvm360

The vaccinations toolkit

April 1, 2013

Vaccination recommendations can be confusing to pet owners. This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain vaccinations to pet owners. (With an educational grant provided by Zoetis)

Source: VETERINARY ECONOMICS

And the Biggest Gainers are …

April 1, 2013

Meet three veterinary practices that beefed up their financial well-being by participating in a four-month fiscal fitness program.

Source: DVM360 MAGAZINE

AAHA says veterinary hospitals can grow revenue despite economy

March 20, 2013

Data suggests focusing on clients and preventive care could bring profession an additional $350 million.

Source: FIRSTLINE

Tag—you're it!

March 1, 2013

Get a chisel tool to help out in the veterinary clinic

Source: dvm360

The tick control toolkit

March 1, 2013

This specially designed set of tools includes video training, free client handouts, make-it-easy social media elements, and much more. Use these free tools to train your team and educate veterinary clients about tick control. (With an educational grant provided by Merck Animal Health)

Source: FIRSTLINE

Open the door to senior care at your veterinary clinic

March 1, 2013

Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.

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