Client communication for veterinary technicians. - dvm360
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Client communication for techs
Source: VETERINARY ECONOMICS

Tips for a great cocktail party (and a winning veterinary practice Facebook page)

August 25, 2013

At CVC Kansas City, Dr. Andy Roark shared with a packed room his top tips to host a fantastic cocktail party ... and of course, the same rules apply for your veterinary hospital's Facebook page.

Source: VETERINARY ECONOMICS

Talk through dermatology dilemmas

August 2, 2013

Make sure your conversations with veterinary clients about chronic skin conditions are more than just skin deep.

Source: dvm360

The physical exam toolkit

August 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to promote preventive care and stress the importance of physical exams to pet owners. (With an educational grant provided by Veterinary Pet Insurance)

Source: dvm360

Physical exam: The next step

July 29, 2013

Follow these "next steps" to make sure your veterinary team is prepared to promote preventive pet care and stress the importance of physical exams.

Source: VETERINARY ECONOMICS

BizQuiz: Would you be prepared if violence erupted at your veterinary practice?

July 23, 2013

Violent incidents can happen anywhere, but there are things a practice team can do to be less vulnerable.

Source: dvm360

The behavior toolkit

July 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain behavior issues to pet owners. (With an educational grant provided by Ceva)

Source: DVM360 MAGAZINE

Use the right words when discussing payment options with veterinary clients

June 19, 2013

New video series tackles tough talk.

Source: dvm360

The dermatology toolkit

June 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain dermatology issues to pet owners. (With an educational grant provided by Zoetis)

Source: FIRSTLINE

Take the sting out of a diabetes diagnosis at your veterinary practice

June 1, 2013

Be supportive of pet owners when they're faced with their cat's diabetes diagnosis. Use these communication techniques to ease the burn of this challenging disease.

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