Advice for veterinary team members - dvm360
  • SEARCH:
Front office
Source: VETERINARY HOSPITAL DESIGN

A warm reception

June 1, 2008

Your clients are guests in your practice. So treat them to an experience they deserve.

Source: VETERINARY ECONOMICS

Six simple tips to rev up refills and revenue

June 1, 2008

A few tweaks to your paperwork and front desk, and refill annoyances will be a thing of the past.

Source: FIRSTLINE

Scratch the itch

May 1, 2008

Sandy scratches. A lot. When her leg gets going, it makes a sound against the floor like a hammer driving a nail. My mother-in-law, Jane, first noticed Sandy's behavior a few months ago. When Jane took Sandy, a mid-sized 13-year-old mixed-breed pooch, to the veterinarian, he suggested a diet change to curb the scratching that makes her so uncomfortable.

Source: FIRSTLINE

Every breath you take

May 1, 2008

He's watching you. You can't concentrate, you're afraid to be alone with him, and the comments won't stop. Sexual harassment can be relentless, consuming your work and your life. It happened to these women—and it could happen to you. Here's what every woman (and man) should know about sexual harassment.

Source: FIRSTLINE

Payment procrastinators

May 1, 2008

Q. What do you do when clients say at checkout they want to pay later?

Source: FIRSTLINE

How to catch lost charges

May 1, 2008

Q. How can we make sure we capture all the services performed during appointments?

Source: FIRSTLINE

When pet owners lie

May 1, 2008

Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?

Source: FIRSTLINE

3 tips for an earth-friendly practice

December 1, 2007

Reducing, recycling, and reusing plastic packaging is a regular habit at Peachtree Hills Animal Hospital in Atlanta, Ga.

Source: FIRSTLINE

Make the most of down time

July 1, 2007

Q How do I inspire others on my team to take advantage of lulls in the day to perform maintenance tasks?

Untitled Document veterinary_forms
Click here