Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: VETERINARY ECONOMICS

End fearful visits to your veterinary practice

December 1, 2013

Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.

Source: VETERINARY ECONOMICS

Customized veterinary care for all life stages

November 26, 2013

Create a list of services for pet life stage kits based on your practice care recommendations, and help clients see where their pet fits in.

Source: VETERINARY ECONOMICS

Give your veterinary practice a physical exam

November 1, 2013

6 practice systems to poke, prod and palpate every week, month and year to make sure your veterinary practice is healthy.

Source: VETERINARY ECONOMICS

5 senses of clinic hunters: How to entice veterinary clients to choose your clinic

November 1, 2013

Potential clients are always prowling for the best veterinary clinic around. Are you and your team prepared to exceed their expectations?

Source: dvm360

The feline care toolkit

November 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)

Source: dvm360

Feline care: The next step

November 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss feline care and wellness with clients.

Source: VETERINARY ECONOMICS

Make the carrier a cat's friend, not a foe

November 1, 2013

Cats are inherently wary of carriers—but have clients with fickle felines watch these videos from the CATalyst Council and you might start seeing more cats in your practice.

Source: VETERINARY ECONOMICS

A spoonful of service makes the veterinary clients come 'round

November 1, 2013

Use these tips to provide that sweet service and smooth out payment and compliance problems before they pop up.

Source: VETERINARY ECONOMICS

How to create a friendlier veterinary visit

October 1, 2013

Put pets at ease by making veterinary visits fear-free.

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