Communication and management tools for veterinary technicians - dvm360
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Source: FIRSTLINE

Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

When the cat's away

January 1, 2013

Q: We've been through two managers in the past two years, and our team morale is beginning to fizzle out. The practice owner is always out on farm calls, and several associates arrive late and leave early. Some of the other team members are following their bad habits. How can we stay focused when there's no leadership?

Source: FIRSTLINE

5 tips to put a lid on litters

January 1, 2013

Help clients make smart decisions about pet ownership and reduce pet overpopulation.

Source: FIRSTLINE

Notes on parasite prevention programs in veterinary practice

January 1, 2013

Put parasites in their place with a symphony of tools that work together to create harmony for pets.

Source: FIRSTLINE

Put your joy in a jar

January 1, 2013

Use a mason jar to collect your accomplishments

Source: FIRSTLINE

One cat, four cats, 10 cats ... more?

January 1, 2013

Q: How many pets per team member does our practice need to pay for?

Source: FIRSTLINE

Lyme disease: How to keep pets—and your veterinary clients—safe

June 1, 2012

Sunny days and a milder winter bring more than an early spring—they may also mean more ticks all over the country. As the threat increases, your role in safeguarding health in your community is more important than ever before.

Source: VETERINARY MEDICINE

What you should know about... Cytauxzoonosis

June 1, 2012

A new treatment regimen shows promise in managing cats with this serious, often fatal infection.

Source: VETERINARY ECONOMICS

Bottoms up for better pet health

June 1, 2012

Running a fecal screen on every patient makes for a healthier pet—and practice.

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