Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: VETERINARY ECONOMICS

Mark the date for clients to keep them coming back

October 1, 2010

Use calendar cards to help veterinary clients stay on schedule.

Source: FIRSTLINE

7 weird client requests

October 1, 2010

Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.

Source: FIRSTLINE

Help clients remember their furry friends

October 1, 2010

Help clients remember their furry friends

Source: FIRSTLINE

Where clients get their dogs says a lot about them

September 2, 2010

People who get their pooches from pet stores don't always think things through, experts say.

Source: CVC IN KANSAS CITY PROCEEDINGS

Client service in tough times (Proceedings)

August 1, 2010

Whether the economy is good or bad, it seems we're always short staffed. So what do we do about it? First, you must develop a strategy. Remember, manpower is a resource just as money is.

Source: FIRSTLINE

Top 10 diseases in dogs and cats

August 1, 2010

Data reveals the most common diagnoses for dogs and cats during various stages of life.

Source: FIRSTLINE

Pet insurance: Ensure that they're insured

August 1, 2010

Veterinary clients with pet insurance are willing to spend more to care for their pets.

Source: FIRSTLINE

Video: Dr. Ernie Ward says wowing clients is easy

July 28, 2010

Great customer relations needn't be costly.

Source: VETERINARY ECONOMICS

Help your clients decide on a pet insurance policy

July 1, 2010

Get the real scoop on pet insurance providers before you recommend one.

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