Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: FIRSTLINE

Dental corner: Lingual squamous cell carcinoma

December 1, 2012

Firstline's Dental Corner offers an up-close look at interesting and life-saving dental procedures and the technician's role in veterinary dental support and care.

Source: FIRSTLINE

Fish for ways to wow veterinary clients

November 1, 2012

Use these tips one team came up with to to wow clients

Source: VETERINARY ECONOMICS

Take the "ouch" out of osteoarthritis

November 1, 2012

Give veterinary clients the tools to improve their arthritic pets' quality of life.

Source: FIRSTLINE

That old line

November 1, 2012

A new use for old IV bags in the veterinary clinic

Source: FIRSTLINE

3 tips for chronic ear infections

November 1, 2012

Sandra Grable, CVT, a dermatology technician at the University of Illinois Veterinary Teaching Hospital, offers this advice to avoid common ear infection mistakes

Source: VETERINARY ECONOMICS

Make every visit a treat for veterinary patients

October 1, 2012

Happy patients mean happy clients and team members. Take advantage of this rewards system and exam room form, and give everyone a reason to rejoice.

Source: FIRSTLINE

Teach pet owners to care for old pets

August 1, 2012

Evidence suggests pet owners don't always recognize when their pets reach their senior years. Here's how veterinary professionals can help.

Source: FIRSTLINE

Put parasites in their place

August 1, 2012

Keep the creepy crawlies off furred friends—and their people—with these veterinary tips for education and effective prevention.

Source: FIRSTLINE

Help clients plan for care

August 1, 2012

Just as prevention is key to heading off serious medical problems, early attention and planning for the cost of pet care can help keep veterinary clients' wallets healthier.

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