Client communication for veterinary technicians. - dvm360
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Client communication for techs
Source: dvm360

The vaccinations toolkit

April 1, 2013

Vaccination recommendations can be confusing to pet owners. This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain vaccinations to pet owners. (With an educational grant provided by Zoetis)

Source: DVM360 MAGAZINE

AAHA says veterinary hospitals can grow revenue despite economy

March 20, 2013

Data suggests focusing on clients and preventive care could bring profession an additional $350 million.

Source: dvm360

The tick control toolkit

March 1, 2013

This specially designed set of tools includes video training, free client handouts, make-it-easy social media elements, and much more. Use these free tools to train your team and educate veterinary clients about tick control. (With an educational grant provided by Merck Animal Health)

Source: VETERINARY ECONOMICS

Posts and tweets about vaccines

March 1, 2013

Use your social media network to educate clients and raise awareness about pet vaccines with these tweets and posts.

Source: DVM360 MAGAZINE

Children's book puts euthanasia woes to rest

March 1, 2013

Veterinarian's end-of-life guide softens the sting of pet loss for pint-sized clients.

Source: DVM360 MAGAZINE

WVC keynote: How to work with four generations of pet owners

February 19, 2013

Veterinary hospitals need to prepare for 85 million Millennials coming of age.

Source: DVM360 MAGAZINE

Safeguard your practice against violence in the workplace

February 15, 2013

Clinic safety expert offers four layers of protection and how to deal with confrontation.

Source: FIRSTLINE

Sample script: How to say 'no' and keep veterinary clients happy

February 1, 2013

In a service profession like veterinary medicine, it's important to avoid the two-letter word "no" to keep clients focused on the service you can offer.

Source: dvm360

The flea control toolkit

February 1, 2013

This dvm360 toolkit focuses on flea control. With more social media tools, client education videos, scripts, and more, this special package will help you get pet owners up to speed about parasite prevention.

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