Client communication for veterinary practice managers - dvm360
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Client communication for managers

Pitch preventive diagnostics to veterinary clients

October 1, 2013

Use this client handout to explain the importance of preventive diagnostic tests to your clients.

Source: dvm360

Pain prevention: The next step

October 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss pain prevention with clients.

Source: VETERINARY ECONOMICS

Get loyal clients through authentic emotional connections

October 1, 2013

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.

Source: DVM360 MAGAZINE

Laughs and tips for fear-free veterinary visits from CVC Kansas City

October 1, 2013

CVC Kansas City goes "fear-free" via late-night-style talk show hosted by veterinarian Marty Becker.

Source: DVM360 MAGAZINE

OMG! It's the veterinary @client of the future #lookout

October 1, 2013

My new clients won't look up from their phones. My older clients won't shut up. I'm not sure which is worse.

Source: FIRSTLINE

How to get through tough money talks with veterinary clients

October 1, 2013

Feeling blown away by clients frustrated with the cost of care? Use these tips and scripts to calm the storm.

Source: DVM360 MAGAZINE

Pyometra plus refusal to spay: A look at two veterinary cases

October 1, 2013

Management, legal and ethical issues abound when veterinarians recommend 'emergency' procedures to hesitant pet owners.

Source: FIRSTLINE

Don't forget the fecal sample

October 1, 2013

Get fecal samples from veterinary clients with these three tips.

Source: dvm360

Heartworm disease: The next step

September 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to discuss heartworm disease with clients and promote year-round prevention in dogs and cats.

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