Educating pet owners about critical veterinary care - dvm360
  • SEARCH:
Client education for techs
Source: VETERINARY ECONOMICS

Live from the CVC in Kansas City: Play up product sales

August 27, 2011

Inventory and product sales can be tough, says Brian Conrad. Here are some tips to help your practice's products shine.

4 ways to make clients smile, from Firstline Live in Kansas City

August 26, 2011

Brian Conrad tells Firstline Live attendees how you can make clients happy—even when they're wrong.

Source: VETERINARY ECONOMICS

Q&A: Make your veterinary clients a match

July 1, 2011

Q: How can I find the perfect pet for my client's lifestyle?

Source: VETERINARY ECONOMICS

Why cats hate your veterinary practice—and how to win back their love

July 1, 2011

For those of you keeping score at home, cats are winning the standoff with veterinarians. Here's how to get cats out of combat mode and into your clinic.

Source: FIRSTLINE

Quick tip: Advocate the advantages

June 6, 2011

Don't just say it—explain it.

Source: FIRSTLINE

8 keys for calming cranky clients

June 1, 2011

8 keys for calming cranky clients

Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

Generic drugs: The benefits and challenges

May 1, 2011

Knowing about the drugs your veterinary practice uses is becoming increasingly important as new products emerge and clients become more aware of options. Here's how to educate—and bond—with your clients using your drug expertise.

Untitled Document veterinary_forms
Click here