Source: FIRSTLINE
January 29, 2009
By:
Shawn G. McVey, MA, MSW
Learn how to read physical signals so you can hear what pet owners aren't saying.
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Source: FIRSTLINE
January 20, 2009
Is your client compliance rate as high as you think it is? One reader bets it's not.
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Source: FIRSTLINE
January 16, 2009
Help clients beat their pets' food allergies. Download this helpful handout on diet trial compliance.
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Source: FIRSTLINE
January 1, 2009
By:
Shawn G. McVey, MA, MSW
Wish you could get inside clients' heads? You can by paying closer attention to their silent statements. Here's how.
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Source: FIRSTLINE
December 4, 2008
By:
Robin Downing, DVM, Dipl. AAPM
Strong bonds with clients make for healthy pets, profitable practices, and fruitful careers.
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Source: FIRSTLINE
December 4, 2008
Improve compliance with this client handout.
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Source: FIRSTLINE
November 1, 2008
By:
Brendan Howard
Chew on this advice for improving dental compliance.
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Source: VETERINARY ECONOMICS
October 22, 2008
It takes a compassionate approach to get clients to comply with diet and exercise recommendations.
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Source: VETERINARY ECONOMICS
September 19, 2008
Denise Tumblin, CPA, explains how to be proactive about patients' health needs.
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