Source: FIRSTLINE
June 1, 2010
By:
Shawn McVey, MA, MSW
I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?
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Source: VETERINARY ECONOMICS
May 27, 2010
By:
Marty Becker, DVM
Drs. Marty Becker and Nancy Soares share their advice for making client smiles.
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Source: VETERINARY ECONOMICS
May 19, 2010
Employees continue to use Facebook and Twitter on the job—despite company policies.
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Source: VETERINARY ECONOMICS
May 6, 2010
By:
Brian Conrad, CVPM
Brian Conrad, CVPM, talks about what your team needs to think about to achieve client compliance.
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Source: VETERINARY ECONOMICS
May 1, 2010
By:
Shawn McVey, MA, MSW
How do I structure breaks in a way fair to smokers and nonsmokers?
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Source: VETERINARY ECONOMICS
May 1, 2010
By:
Bob Levoy
Work to eliminate these schedule gaps and wasted opportunities for revenue.
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Source: FIRSTLINE
April 30, 2010
By:
Shawn G. McVey, MA, MSW
Shawn McVey says pet owners' financial situations aren't your business
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Source: FIRSTLINE
April 22, 2010
By:
Brenda Tassava, CVPM, CVJ
Before speaking in the social media world, you must first learn to listen.
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Source: VETERINARY ECONOMICS
April 16, 2010
New data shows a rough 2009 with rays of sunshine.
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