Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: FIRSTLINE

Diagnose your diagnostics

August 1, 2012

Get up-to-date on the diagnostics your veterinary practice offers—and help educate pet owners about the services that can help their pets live longer, healthier lives.

Source: FIRSTLINE

Dress for success

August 1, 2012

While you're not what you wear, wearing the right clothes may make the difference in achieving career success and veterinary client compliance. Use your appearance to demonstrate you're a trustworthy source to help educate pet owners.

Source: VETERINARY ECONOMICS

New and improved client handout section on dvm360.com

July 11, 2012

We've changed things up a bit to make our veterinary client handouts easier to find and use.

Source: FIRSTLINE

Dig into doggy day care in veterinary practice

July 1, 2012

I'm launching a doggie day care program at my practice. What safety issues should I be aware of to protect pets and people?

Source: FIRSTLINE

Ease the strain of chronic illness for veterinary clients

June 1, 2012

The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road.

Source: DVM360 MAGAZINE

5 steps for ditching veterinary clients

June 1, 2012

Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away!

Source: VETERINARY ECONOMICS

Extinguish negative veterinary practice reviews

June 1, 2012

Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients—if you take the right approach.

Source: FIRSTLINE

Make testing a no-brainer

May 1, 2012

General and referral veterinary practices can work together

Source: FIRSTLINE

Keep listening but start watching your veterinary clients

April 23, 2012

Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.

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