Source: FIRSTLINE
October 1, 2008
By:
Brian C. Conrad, CVPM
Follow these 4 tips to create a plan for helping others as well as your practice.
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Source: CVC IN KANSAS CITY PROCEEDINGS
August 1, 2008
By:
Lynette A. Hart, PhD
The veterinary staff sees families at their moments of greatest worry concerning their companion animals.
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Source: FIRSTLINE
May 1, 2008
By:
Craig Woloshyn, DVM
Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?
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Source: FIRSTLINE
May 1, 2008
By:
Denise Shifflett
Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va.
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Source: VETERINARY ECONOMICS
October 1, 2007
By:
Michael Rehm, DVM
This preventive care program increases client bonding and extends pets' lives.
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Source: FIRSTLINE
July 1, 2007
By:
Joanne Light, LVT
My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.
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Source: FIRSTLINE
April 1, 2007
By:
Sharon DeNayer
After a loss, take these steps to recognize clients' special relationships with their pets.
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Source: VETERINARY ECONOMICS
March 1, 2007
Creating unity among clients whose pets have passed away helps solidify their bond to your practice—and shows great empathy.
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