Educating pet owners about critical veterinary care - dvm360
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Client education for managers
Source: FIRSTLINE

Focus on fecal compliance in veterinary practice

February 1, 2012

It's important for team members to play a part in educating clients about intestinal parasites.

Source: VETERINARY ECONOMICS

Live from the CVC in Kansas City: Play up product sales

August 27, 2011

Inventory and product sales can be tough, says Brian Conrad. Here are some tips to help your practice's products shine.

Source: VETERINARY ECONOMICS

Thinking about pets provides the same boost as thinking about friends

July 29, 2011

New research points to major psychological benefits among pet owners.

Source: VETERINARY ECONOMICS

Why cats hate your veterinary practice—and how to win back their love

July 1, 2011

For those of you keeping score at home, cats are winning the standoff with veterinarians. Here's how to get cats out of combat mode and into your clinic.

Source: VETERINARY ECONOMICS

Q&A: Make your veterinary clients a match

July 1, 2011

Q: How can I find the perfect pet for my client's lifestyle?

Source: VETERINARY ECONOMICS

Start campaigning for your feline veterinary patients

July 1, 2011

Kick off a kitty crusade to get cats into your clinic.

Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: FIRSTLINE

8 keys for calming cranky clients

June 1, 2011

8 keys for calming cranky clients

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

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