Source: VETERINARY ECONOMICS
January 5, 2011
By:
Donna Recupido, CVPM
Veterinarians in the emergency room and cancer wards can bond with clients, too. Find the warm and fuzzies in any hospital.
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Source: VETERINARY ECONOMICS
January 1, 2011
By:
Denise Tumblin, CPA, Helen Hoekstra
Low-cost clinics provide the bare minimum. Start showing—and telling—your clients and community that your practice's high-quality veterinary care is the well-balanced meal pets need.
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Source: FIRSTLINE
December 1, 2010
Thank referrals with a pet identification card.
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Source: FIRSTLINE
December 1, 2010
Entice clients to return to your practice by offering this gift.
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Source: VETERINARY ECONOMICS
December 1, 2010
By:
Karen Felsted, DVM, CPA, CVPM, MS
As the temperatures turn, many veterinary clients are still struggling to pay for much-needed services. But with a little research, your practice can act as a warm refuge from the chilly economic climate.
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Source: VETERINARY ECONOMICS
November 12, 2010
By:
Mark Opperman, CVPM
Here are three ways to give without hurting your practice.
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Source: FIRSTLINE
November 1, 2010
The color-based profiling program isn't just for building more effective team relationships. You can also use it to improve your interactions with clients.
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Source: DVM360 MAGAZINE
November 1, 2010
By:
Michael H. Riegger, DVM, Dipl. ABVP
Don't squeeze everything into one visit—build a bond over time for patient care and client compliance
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Source: VETERINARY ECONOMICS
November 1, 2010
Review patient records before appointments with this veterinary compliance review form.
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