Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: VETERINARY ECONOMICS

Homeward bound

November 1, 2012

What's more convenient than a visit to the veterinary practice? When the veterinarian offers an online pharmacy to deliver drugs right to clients' doorstep. Here's why you should be that doctor.

Source: FIRSTLINE

Soothe your savage beast

October 1, 2012

Play classical music in your veterinary practice to set the mood.

Source: VETERINARY ECONOMICS

4 ways to integrate behavior counseling at your veterinary practice

September 1, 2012

Pet owners were much less interested in talking about behavior issues in the exam room than veterinarians. Get tips on integrating behavior into your practice.

Source: FIRSTLINE

Help veterinary clients with angels in the cupboard

September 1, 2012

An easy way to help clients who can't afford care.

Source: FIRSTLINE

A twist on noisy children in your veterinary practice

September 1, 2012

A simple solution to tame rowdy children in the waiting room.

Source: VETERINARY ECONOMICS

Live from CVC: 10 ways to bring positive change to your veterinary practice

August 25, 2012

Boost your practice's energy and share the good vibes with clients.

Source: FIRSTLINE

Dress for success

August 1, 2012

While you're not what you wear, wearing the right clothes may make the difference in achieving career success and veterinary client compliance. Use your appearance to demonstrate you're a trustworthy source to help educate pet owners.

Source: FIRSTLINE

Help clients plan for care

August 1, 2012

Just as prevention is key to heading off serious medical problems, early attention and planning for the cost of pet care can help keep veterinary clients' wallets healthier.

Source: FIRSTLINE

Put parasites in their place

August 1, 2012

Keep the creepy crawlies off furred friends—and their people—with these veterinary tips for education and effective prevention.

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