Client communication for veterinary technicians. - dvm360
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Client communication for techs
Source: DVM360 MAGAZINE

Client communication: The games we play

July 1, 2010

Last Thursday morning found me busily engaged in an animal hospital game I call "Where's the Lump?" Mrs. Carbuncle rus

Source: VETERINARY ECONOMICS

The hidden danger in today's pet treats: Sugar

June 21, 2010

Pet obesity is a growing epidemic, and many pet treats contain ingredients that contribute to the problem.

Source: FIRSTLINE

Tools for celebrating June as Adopt-A-Cat Month

June 3, 2010

Celebrate Adopt-A-Cat Month by downloading materials to help promote cat adoption and feline health care.

Source: FIRSTLINE

Q&A: Converse with clients to convey the dangers of zoonotic diseases

June 1, 2010

How can we explain the importance of testing for parasitic zoonoses to our clients?

Source: FIRSTLINE

Q&A: Spotlight on spot-on parasite preventives

June 1, 2010

Recent EPA reports may mean your clients are struggling to sort fact from fiction about spot-on parasite preventives. Here's what you need to know to educate pet owners about how to safely and effectively use spot-on parasite preventives.

Source: FIRSTLINE

What you should know about vaccines in your pets

June 1, 2010

Give your clients need-to-know facts about a vital part of their pet?s well-being.

Source: VETERINARY ECONOMICS

BizQuiz: Are you a social-media maven or a Web wipeout?

May 6, 2010

Videos, friending, and tweets: Get hip to the newest way to reach potential and current veterinary clients.

Source: VETERINARY ECONOMICS

Getting clients to "yes"

May 6, 2010

Brian Conrad, CVPM, talks about what your team needs to think about to achieve client compliance.

Source: FIRSTLINE

Sample script: Sidestep bill blow-ups

May 1, 2010

Sample script: Sidestep bill blow-ups

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