Educating pet owners about critical veterinary care - dvm360
  • SEARCH:
Client education for managers
Source: FIRSTLINE

The 5 most difficult veterinary clients

June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

Source: FIRSTLINE

8 keys for calming cranky clients

June 1, 2011

8 keys for calming cranky clients

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

Generic drugs: The benefits and challenges

May 1, 2011

Knowing about the drugs your veterinary practice uses is becoming increasingly important as new products emerge and clients become more aware of options. Here's how to educate—and bond—with your clients using your drug expertise.

Source: FIRSTLINE

Get a grip: 3 ways to avoid losing your cool

April 1, 2011

Get a grip: 3 ways to avoid losing your cool

Source: VETERINARY ECONOMICS

Clients need your advice about nutrition for their senior dogs

March 25, 2011

Clients have a lot of pet food products to choose from—and a lot of marketing jargon to decipher. It's up to you to help them find the right food for their pets.

Source: VETERINARY ECONOMICS

Handout: 20 questions for veterinary pet insurance companies

March 8, 2011

Offer your clients this list of questions to find the level of care and insurance coverage that's right for them and their pet.

Source: VETERINARY ECONOMICS

Show clients what really goes on in the back room of your veterinary practice

March 1, 2011

Veterinary medicine isn't a game—so why are you playing hide-and-seek with clients?

Source: VETERINARY ECONOMICS

Adopt a kit, save a pet

March 1, 2011

Give your clients an adoption kit to help them train their brand new pet.

Untitled Document veterinary_forms
Click here