Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: FIRSTLINE

7 weird client requests

October 1, 2010

Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.

Source: VETERINARY ECONOMICS

Mark the date for clients to keep them coming back

October 1, 2010

Use calendar cards to help veterinary clients stay on schedule.

Source: FIRSTLINE

Help clients remember their furry friends

October 1, 2010

Help clients remember their furry friends

Source: VETERINARY ECONOMICS

5 paths to new clients

October 1, 2010

Make sure clients choose your practice over the one down the street.

Source: FIRSTLINE

Where clients get their dogs says a lot about them

September 2, 2010

People who get their pooches from pet stores don't always think things through, experts say.

Source: FIRSTLINE

Pet insurance: Ensure that they're insured

August 1, 2010

Veterinary clients with pet insurance are willing to spend more to care for their pets.

Source: VETERINARY ECONOMICS

Keeping veterinary care affordable

August 1, 2010

Helping clients pay is about more than just the bottom line. It's about building bonds and providing pets with the care they need.

Source: CVC IN KANSAS CITY PROCEEDINGS

Determining the value of a client (Proceedings)

August 1, 2010

Veterinarians who are planning the sale of their practice often ask, "What is my client list worth?" When it comes to practice value, the short answer is nothing.

Source: FIRSTLINE

Top 10 diseases in dogs and cats

August 1, 2010

Data reveals the most common diagnoses for dogs and cats during various stages of life.

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