Making recommendations for veterinary care - dvm360
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Client compliance for techs
Source: FIRSTLINE

Client communication: More important than ever

August 1, 2008

When clients face tough money choices, you'll need to be prepared to explain the care their pets need.

Source: FIRSTLINE

Pets keep getting fatter

August 1, 2008

The numbers prove that obesity is a serious problem.

Source: FIRSTLINE

Pain: Still a problem?

August 1, 2008

Pets don't have to deal with pain—but they do.

Source: FIRSTLINE

Pet products: How good is your word?

August 1, 2008

Not too good, unless team members get training.

Source: FIRSTLINE

Are clients spending more—or less?

August 1, 2008

Pets still need care even when times are tight.

Source: VETERINARY ECONOMICS

Talking teeth with timid clients

June 1, 2008

What you can do to get clients on board with your dental recommendations.

Source: VETERINARY ECONOMICS

Are women tough enough?

June 1, 2008

The gender earnings gap: It's difficult to talk about. But talking—with authority—is what female vets must do to earn more.

Source: FIRSTLINE

Build a buzz with client seminars

May 1, 2008

Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.

Source: FIRSTLINE

Sample script: How to discuss chronic pain management

May 1, 2008

"Pet owners don't want their pets to suffer, so we rarely encounter resistance to our pain management recommendations," says Robin Downing, DVM, Dipl. AAPM, owner of Windsor Veterinary Clinic and The Downing Center for Animal Pain Management in Windsor, Colo.

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