Q: A team member hangs out in the kennel area on her phone and spends all her work time texting her boyfriend and Facebooking with friends. Some of the other team members and I end up working harder to pick up the slack. How can I tell the manager without sounding like I'm tattling?—Tempted to tattle
Think veterinary clients understand how quickly these parasites can spiral out of control in their environment? Give them an informational handout to better understand the life cycles of these pests—and heed your recommendations for prevention and control.