Communication and management tools for veterinary technicians - dvm360
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Source: FIRSTLINE

When veterinary clients diss their dogs

June 1, 2013

Q: Sometimes when we mention a pet needs to lose weight, clients blame the animals. How do we keep these conversations positive?

Source: FIRSTLINE

Survey results: Quantifying the value of technicians

March 10, 2011

Firstline and Banfield partnered to survey more than 2,000 veterinarians, technicians, and other team members. Here's a peek at some of the results.

Source: FIRSTLINE

Euthanasia: It's OK for you to cry

March 1, 2011

The pain of euthanasia takes a toll on clients—and you. Veterinary team members and experts share experiences and advice to help heal the hurt.

Source: FIRSTLINE

Live from WVC: Any technician can get involved in pet behavior

February 22, 2011

The technician specialty in behavior is a strong educational opportunity, and even technicians without a VTS can take a leading role in behavior.

Source: FIRSTLINE

Communicate clearly in the exam room to encourage compliance

February 1, 2011

Send a clear message to your clients about the importance of parasite prevention.

Source: FIRSTLINE

Special report from NAVC: Update on NAVTA's veterinary assistant certification

January 18, 2011

The first NAVTA-approved veterinary assistant examination will be administered this spring.

Source: FIRSTLINE

Go with the flow when working with cats

January 5, 2011

As with riding a wave or a bucking bronco, sometimes it's just best to move in conjunction with a cat rather than work against it.

Source: FIRSTLINE

Fundraising idea: Hold a skijoring race

January 1, 2011

See you on the slopes.

Source: FIRSTLINE

Q&A: Keep a sharp eye on canine influenza

January 1, 2011

How concerned should we be with the threat of canine influenza? And how should we contain the virus if we have an outbreak in the area?

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