Articles by Marnette Denell Falley - dvm360
Articles by Marnette Denell Falley

Live from CVC San Diego: Boost compliance in your veterinary practice

Dec 9, 2012

3 tips from leading thinkers.

Live from CVC San Diego: Managing negative reviews of your veterinary practice

Oct 28, 2011

Dr. Jeff Werber shares strategies for dealing with online complaints.

Develop more loyal clients with this script

Apr 9, 2010

Consultant Karyn Gavzer, MBA, CVPM, opened the practice management program at CVC in Baltimore and talked about communication strategies that can boost clients' loyalty and trust.

Use this advice from CVC in Baltimore to avoid the wrong hire

Apr 8, 2010

In this video segment, dvm360 Content Director Marnette Falley shares hiring strategies from consultant Denise Tumblin, CPA, from her Progress in Practice sessions in Baltimore.

Managers: What makes a top performer?

Feb 24, 2010

What's a great manager do? What does the practice need to provide to get those results? This package focuses on maximizing managers.

"I just can't afford it."

Jan 28, 2010

Today, you're more likely than ever before to say that you're seeing price sensitivity from clients. Yes, Mrs. Smith may still accept your team's recommendations. But it may take more education.

Tips for women on work-life balance

Jul 15, 2009

You can't do it all. But a speaker at this year's AVMA conference has seven steps to help you do what's most important.

AVMA coverage: State boards and standards of care

Jul 15, 2009

A veterinary specialist asks tough questions and offers advice to practitioners on good habits to survive licensing board investigations.

Create a more unified, more productive team by defining your mission

Apr 30, 2008

Everyone on a veterinary team wants to know where you're headed and how your team is doing. Answer those questions by giving your team a clear vision and identifying your first goals along the path.

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California



Experience World-Class Veterinary Education
Missed the show or want a refresh?
Buy Audio Files

Click here