Articles by Pam Weakley - dvm360
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Articles by Pam Weakley

Sample veterinary appointment schedule

Aug 1, 2013

Use this sample appointment schedule to plan for emergencies and same-day appointments.

Sample veterinary appointment schedule

Aug 1, 2013

Use this sample appointment schedule to plan for emergencies and same-day appointments.

Keep costs affordable

Apr 1, 2009

Invaluable health care at a cost clients like.

Offer the best-care plan

Apr 1, 2009

Pets deserve the best.

More clients, same care

Jun 1, 2008

Q. Our practice is getting busier. How can we keep a personal touch?

Sample script: When tempers flare

Mar 1, 2008

Everyone's bound to disagree sometimes, but it becomes everyone's problem when issues aren't resolved quickly, says Pam Weakley, a Firstline Editorial Advisory Board member and the practice manager at Dickman Road Veterinary Clinic in Battle Creek, Mich.

Sample script: Associate woes

Sep 1, 2007

You're the practice manager at a mid-sized clinic. When the stress index is high, one of the associates snaps at team members. Several team members have complained, and a few have threatened to quit. You're ready to discuss the problem with Dr. Sweet, the associate. Firstline Editorial Advisory Board member Pam Weakley offers this sample script:

Make time to meet

Jun 1, 2007

We're always so busy. How do we find time for regular staff meetings?

What's that protocol?

Sep 1, 2006

I work in a new practice and everyone is used to different protocols. How can we get on the same page?

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California

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