Articles by Mark Opperman, CVPM - dvm360
Articles by Mark Opperman, CVPM

The worst-case scenario survival handbook: Veterinary edition

Feb 1, 2008

Hurricanes. Embezzlers. Lawsuits. If you put the proper safeguards in place, you can stay out of trouble.

Starting an associate on ProSal

Jan 1, 2008

Q. My associate earns 22.5 percent of her total production. Of that, about 17 percent is wages and the remainder is fringe benefits. She also receives a bonus. How can I switch her to ProSal without giving away the farm?

A good boss lets bad eggs go

Jan 1, 2008

You show consistency as a boss and respect for your top employees when you terminate someone who needs to go.

Compensation at a walk-in clinic

Dec 1, 2007

I work at a walk-in clinic. Some clients ask for me, but if it's a 40-minute wait, they'll see another doctor. My boss wants to pay me a percentage of my production. Is this fair at a walk-in clinic?

Get it in writing

Nov 1, 2007

I'm an expert witness for a practice owner who is being sued by two former associate doctors. What caused this litigation? Poor communication and a contract written on a napkin.

Smile! You're on clinic camera!

Sep 1, 2007

Videotaping in the exam room may make everyone nervous at first. But strong communication skills get clients on board with the best care. And this tool can help.

Rewarding longevity

Sep 1, 2007

My associate is receiving about $90,000 a year in compensation. She has requested a salary of $100,000 because she's been with me for eight years and she says her longevity is worth something. Is there a formula for a longevity bonus?

Sample engagement letter

Jul 30, 2007

Customize this sample Word document to start engaging your own team of consultants today.

A team that saves the day

Jul 1, 2007

Even if your practice doesn't need to be rescued, wouldn't it be nice to have these three management angels in your corner?

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California



Experience World-Class Veterinary Education
Missed the show or want a refresh?
Buy Audio Files

Click here