Mar 1, 2012
By:
Shawn McVey, MA, MSW
Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.
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Jan 1, 2012
By:
Shawn McVey, MA, MSW
Here's what to do when the veterinarian at your clinic doesn't believe in pain management.
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Nov 1, 2011
By:
Shawn McVey, MA, MSW
Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?
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Sep 1, 2011
By:
Shawn McVey, MA, MSW
Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied
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Jun 1, 2011
By:
Shawn McVey, MA, MSW
Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out
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