Articles by Shawn McVey, MA, MSW - dvm360
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Articles by Shawn McVey, MA, MSW

Ask Shawn: The case of the missing kitten

Mar 1, 2012

Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.

Ask Shawn: Handling a racist client in veterinary practice

Feb 1, 2012

You can show offensive veterinary clients the door.

Ask Shawn: Pain in the heart

Jan 1, 2012

Here's what to do when the veterinarian at your clinic doesn't believe in pain management.

Creative rewards for veterinary team members

Dec 21, 2011

Innovative ideas for showing gratitude.

Top 10 signs that your veterinary practice is toxic

Nov 16, 2011

Do these describe your clinic? Let's hope not.

Ask Shawn: Dealing with a smoking veterinarian

Nov 1, 2011

Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?

Ask Shawn: The veterinarian plays favorites

Oct 1, 2011

Q: How should we deal with a teacher's pet?

Ask Shawn: Euthanasia cards made easier

Sep 1, 2011

Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied

Q&A: Tired of babysitting my veterinary team members

Jun 1, 2011

Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out

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