Articles by Mark Opperman, CVPM - dvm360
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How to avoid a tantrum at checkout

Nov 1, 2010
By: Mark Opperman, CVPM

Don't let veterinary clients throw a fit over a bill. Here's how.

Videotaping permission form

Oct 1, 2010
By: Mark Opperman, CVPM

Get doctors and team members' consent forms on file before rolling cameras into your veterinary practice.

Caught on camera: 5 profit-sucking mistakes veterinary clinics make

Oct 1, 2010
By: Mark Opperman, CVPM

Video cameras reveal what really goes on—and wrong—in your exam room.

Increase compliance without the hard-sell

Sep 28, 2010
By: Mark Opperman, CVPM

Keep products handy to promote client education and sales.

Q&A: A guide to negotiating your second contract

Sep 1, 2010
By: Mark Opperman, CVPM

I'm a second-year veterinarian currently negotiating my second professional contract. How much should I expect in terms of salary, benefits, and time off? I'm currently on ProSal, and I'm happy with that structure.

Healthcare reform

Sep 1, 2010
By: Mark Opperman, CVPM

Learn how new healthcare laws mean big changes for your veterinary practice.

How to avoid the top 6 hiring mistakes

Jul 1, 2010
By: Mark Opperman, CVPM

Keep your veterinary practice running smoothly by avoiding these costly hiring blunders.

Video: Medical recalls are crucial

Jun 10, 2010
By: Mark Opperman, CVPM

Checking in on patients following a visit is a great practice builder.

Making ownership pay

Jun 1, 2010
By: Mark Opperman, CVPM

The Four Tier compensation formula accounts for partners' unique contributions to the practice.

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