May 1, 2011
By:
Shawn McVey, MA, MSW
No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.
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Feb 1, 2011
By:
Shawn McVey, MA, MSW
Use these five coping strategies when stuck in a toxic environment.
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Feb 1, 2011
By:
Shawn McVey, MA, MSW
My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?
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Feb 1, 2011
By:
Shawn McVey, MA, MSW
Don't let bad attitudes, favoritism, or unresolved conflict contaminate your hospital. Neutralize noxious situations such as these using this advice.
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Jan 1, 2011
By:
Shawn McVey, MA, MSW
I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?
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Dec 1, 2010
By:
Shawn McVey, MA, MSW
How do I structure breaks in a way fair to smokers and nonsmokers?
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Sep 1, 2010
By:
Shawn McVey, MA, MSW
I'm the manager of a small practice with no 'superstar' team members. Employees fail to follow through on tasks, and I find myself babysitting and putting out fires on a daily basis. But the practice owner is reluctant to fire anyone. What do I do? —SEARCHING FOR SUPERSTARS
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Jul 1, 2010
By:
Shawn McVey, MA, MSW
Veterinary team members need to be direct with underperforming co-workers.
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AVMA
