Articles by Shawn McVey, MA, MSW - dvm360
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Articles by Shawn McVey, MA, MSW

Ask Shawn: Dealing with a smoking veterinarian

Nov 1, 2011

Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?

Ask Shawn: The veterinarian plays favorites

Oct 1, 2011

Q: How should we deal with a teacher's pet?

Ask Shawn: Euthanasia cards made easier

Sep 1, 2011

Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied

Q&A: Tired of babysitting my veterinary team members

Jun 1, 2011

Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out

Q&A: How should I deal with a veterinary boss that shouts and curses at me?

May 1, 2011

No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.

Ask Shawn: An inappropriate imitation request

Feb 1, 2011

My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?

Toxic veterinary practices

Feb 1, 2011

Don't let bad attitudes, favoritism, or unresolved conflict contaminate your hospital. Neutralize noxious situations such as these using this advice.

How to deal with a toxic team

Feb 1, 2011

Use these five coping strategies when stuck in a toxic environment.

Ask Shawn: Advice for a new practice manager

Jan 1, 2011

I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?

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