Articles by Mark Opperman, CVPM - dvm360
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Articles by Mark Opperman, CVPM

Opinion: An associate is worth $35 an hour?

Jan 1, 2011

No wonder veterinary associates can't imagine ownership. Where does their low self-esteem come from?

Why associates won't buy practices—and what you can do about it

Jan 1, 2011

Associates are turning away from traditional practice ownership in greater numbers. Can the industry bring veterinary ownership back to life?

Opperman video: Managing employee conflict

Dec 23, 2010

Adhere to policies and keep lines of communication open.

How to survive a partnership

Dec 1, 2010

Follow this advice to avoid ending up in a dysfunctional partnership.

Don't give till it hurts

Nov 12, 2010

Here are three ways to give without hurting your practice.

How to avoid a tantrum at checkout

Nov 1, 2010

Don't let veterinary clients throw a fit over a bill. Here's how.

Videotaping permission form

Oct 1, 2010

Get doctors and team members' consent forms on file before rolling cameras into your veterinary practice.

Caught on camera: 5 profit-sucking mistakes veterinary clinics make

Oct 1, 2010

Video cameras reveal what really goes on—and wrong—in your exam room.

Increase compliance without the hard-sell

Sep 28, 2010

Keep products handy to promote client education and sales.

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California

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