Articles by Mark Opperman, CVPM - dvm360
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Articles by Mark Opperman, CVPM

Unearth your veterinary practice's financial problems

Oct 1, 2009

Buried beneath that pile of paperwork may lie a more profitable practice. Here's how to uncover it.

6 ways to find perfect "10" employees

Sep 1, 2009

Trust me—you have "10" employees in your town, no matter how small it is.

Sharpen up your team with employee upscaling

Sep 1, 2009

How to replace underachieving team members with overachievers.

Video: How to make team members feel respected

Aug 21, 2009

A common complaint among veterinary team members is lack of respect in the workplace. Mark Opperman, CVPM, offers advice on how to properly communicate staff appreciation.

Red Flags Rule: Are you ready?

Jul 1, 2009

Use this guide to protect your clients—and stay in the clear with the FTC after Nov. 1, 2009.

What your clients really think

Jun 1, 2009

They may smile and nod while visiting your practice, but what really goes on in your clients' minds? Find out with client questionnaires, Internet ratings, and mystery shoppers.

Are you toast? Why owners fire practice managers

May 1, 2009

Don't get burned by a bad manager. You're the practice owner, and that means you need to keep a finger on the pulse of everything that's happening at your practice.

Mark Opperman's thoughts on the Managers' Retreat at CVC East.

Apr 28, 2009

Mark Opperman, CVPM, spoke at the full-day interactive Veterinary Economics Managers' Retreat in Baltimore. Here's more on the topics he covered in the session.

The next wave of veterinarians

Apr 1, 2009

Learn what the new generation thinks of the challenges that await them.

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California

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