Articles by Nancy Allen - dvm360
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Articles by Nancy Allen

Nancy Allen


Nancy Allen is a Firstline Editorial Advisory Board member and the practice manager at Olathe Animal Hospital in Olathe, Kan.

Articles
Train your difficult clients
May 1, 2007

How do you handle bad behavior from good pet owners? Use this advice to deal with your most difficult clients and keep messy exchanges to a minimum.

Celebrate Technicians
September 1, 2006

You have a whole week to recognize these blood-drawing, anesthesia-monitoring, animal-loving team members Oct. 15 to 21. Not sure what to do? Try some of these ideas from Nancy Allen, a Firstline Editorial Advisory Board member and the practice manager at Olathe Animal Hospital in Olathe, Kan.

Movin' on up
June 1, 2006

Q. I've recently been promoted to a supervisory position. What's the best way to ease into my new responsibilities without offending co-workers?

Catch me at my best
December 1, 2005

A grouchy client leaves the practice with a smile on her face. A co-worker finishes inventory 10 minutes earlier because you offered a helping hand. These efforts deserve thanks!

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California

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